Terms & Conditions


IMPORTANT NOTICE — “INSPIRED BY” DISCLAIMER
Some of our fragrance oils are inspired by the scent profiles of well-known designer brands. We are not affiliated, connected, associated with, sponsored, or endorsed by any of these brands or their trademark owners.
The mention of any brand names, trademarks, or designers is solely for descriptive purposes to inform customers of the scent inspiration. All trademarks and copyrights remain the property of their respective owners.
In addition to these inspired creations, Exotic Fragrances also offers original fragrances developed in-house, which are proprietary to us and marketed under our own unique names.

1. Intellectual Property & Trademarks
All website content, product images, and descriptions are copyrighted © Exotic Fragrances. Unauthorized reproduction or distribution is strictly prohibited.

2. First Order Policy
• First-time customers: Orders must be shipped to the billing address associated with the payment card.
• To ship to a different address on your first order, payment must be made via PayPal or sent to a UPS Store for ID-verified pickup.
• We do not ship to P.O. Boxes.

3. Ordering & Payment
• Orders can be placed online 24/7 via Visa, MasterCard, American Express, or PayPal.
• Orders over $500 or using freight forwarders must be paid via PayPal.
• Orders are processed within 24–48 business hours.
• We recommend purchasing 1 oz sizes as testers; sample packs are not available.

4. Shipping & Delivery
• Standard UPS Ground delivery: 5–10 business days (excludes weekends/holidays).
• Orders placed after 1 PM EST ship the next business day.
• Multiple-package shipments may incur additional charges.
• International orders: PayPal only. Customer is responsible for customs compliance and fees.
• Exotic Fragrances is not liable for lost/stolen packages if “leave at door” is requested. Signature confirmation is recommended.

5. Returns & Damages
• Return authorization required within 7 days of delivery. Unauthorized returns will be refused.
• Shipping fees are non-refundable; no exchanges offered.
• For damaged shipments: Refuse visibly damaged packages. File a claim with UPS immediately and provide us the claim number and photos.

6. Discounts & Promotions
• Valid for online orders only unless otherwise stated.
• Promo codes must be entered at checkout; we cannot apply them afterward.
• Customers with pre-set discounts may not combine additional coupons.

7. Availability & Product Info
• Inventory changes frequently; some items may be discontinued without notice.
• Fragrance oils may stain clothing or furniture.
• Prices and availability subject to change.


8. Legal Notices

• Copyright
All written content, photographs, product descriptions, website layouts, and graphic designs found on this site are the exclusive property of Exotic Fragrances unless otherwise noted. This material is protected by United States and international copyright laws. Any copying, modification, distribution, transmission, display, or performance of this material—whether for commercial or non-commercial purposes—without prior written consent is strictly prohibited. Violators may be subject to civil and criminal penalties.

• Trademarks
All trademarks, service marks, trade names, and brand names referenced or displayed on our website are the property of their respective owners. These include, but are not limited to, names and logos of well-known fragrance brands. These marks are used solely for descriptive purposes to indicate the scent inspiration behind certain products.
Exotic Fragrances is not affiliated, connected, associated with, sponsored, or endorsed by any of these brands or their trademark owners. The mention of any trademark does not imply any relationship between Exotic Fragrances and the trademark owner, and no rights are claimed in these trademarks.

• Warranty Disclaimer
All products are sold “as is” and without any guarantees, warranties, or representations—whether express or implied—regarding performance, suitability, or specific results. Fragrance perception is subjective and can vary due to body chemistry, environment, and personal preference. We do not guarantee that a scent will be an exact match to a designer brand or that it will meet your personal expectations.

• Limitation of Liability
To the maximum extent allowed by law, Exotic Fragrances and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages that result from the use or misuse of our products. This includes, but is not limited to, skin sensitivities, allergic reactions, staining of fabrics, or damage to personal property. Your exclusive remedy for dissatisfaction is to discontinue use of the product.

• Typographical Errors
We make every effort to ensure accuracy in product descriptions, pricing, and availability; however, occasional errors may occur. Exotic Fragrances reserves the right to correct any typographical, photographic, or clerical errors, and to refuse or cancel any orders placed for a product listed with an incorrect price or description.

• Term & Termination
These Terms & Conditions remain in force unless terminated by either party. Exotic Fragrances may suspend or terminate your access to the website without prior notice if we believe your conduct violates applicable laws, these terms, or poses a risk to the company or its customers.

• Notice
Any official communications, updates, or notices from Exotic Fragrances will be sent to the phone number, email address, or physical mailing address you provided when placing your order. It is your responsibility to ensure that your contact information is accurate and up to date.

• Miscellaneous
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remainder of the provisions shall remain in full force and effect. Failure to enforce any term shall not be deemed a waiver of such term.

• Use of Site
You may use our site only for lawful purposes and in accordance with these Terms. Any unauthorized use of this site or its content, including hacking, scraping, or reverse engineering, is strictly prohibited and may result in legal action.

• Participation Disclaimer
We are not responsible for any statements, content, or opinions posted by customers or third parties on our website, including reviews, testimonials, or comments. Such content represents the views of the poster, not Exotic Fragrances.

• Indemnification
You agree to indemnify, defend, and hold harmless Exotic Fragrances, its owners, employees, and affiliates from any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of your use of our products or violation of these Terms.

• Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided solely for your convenience and do not signify our endorsement of those sites. We are not responsible for the availability, accuracy, or content of such external resources. Accessing these sites is done at your own risk and subject to the terms of those websites.